Ilsa is a superb agent, and she made our whole purchasing experience as first-time buyers easy from start to finish. She quickly identified the type of apartments we were looking for, in all the right areas, and gave us expert advice to make a successful bid. Ilsa is such a hard worker, and readily put in extra hours at inconvenient times in order to cater to our demands. It all paid off, as she skillfully prepared a winning bid on our behalf for the home we wanted. I recommend her without reservation. Thorough, professional and dedicated. Importantly, she has a very positive, energetic personality, which kept us upbeat during the stressful process of viewing and bidding on different homes.